Usability + Conversion Rate Optimization

Test plan
Task creation

What people say isn’t always what they mean. It’s more productive to watch what they do. – Seth Godin

Learn why your visitors take action when they do
Examine what compels people to engage with your content

Optimization Tools

  • Optimizely
  • Visual Website Optimizer
  • Unbounce

How Copy, Design, Psychology, and Interaction can improve your conversion rate

User test your competitors

Why you need to pay attention to current trends and best practices in usability and user experience.

UX and Design

Creating barriers that lock users out breaks another tenet of usability: People trust sites that make them feel in control. Sites and applications that allow users to explore on their own, to browse or search freely, to easily try something out and go back if they didn’t like it, all give people a sense of agency, and with it, greater confidence in the system.

Conversion Rate Optimization Research

Dedicated landing pages

  1. Protect the CTA above all else
  2. Limit choice
  3. Minimize distractions